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Payment and Shipping

Accept Payment


If you have PayPal, that is great. You can simply place order and check out with few steps. If you don't have paypal account, you can register it and pay by credit card.

We also accept Bank transfer via Moneybookers:
  • For EU customers, it is strongly encouraged to Bank Transfer to our Moneybookers UK account, as it usually takes 2-3 working days for us to receive your payment.
  • For far Asia customers, for example, Israel, Iran. Bank Transfer to our Moneybookers account is the faster. As usually it will only take 3 working days to receive the payment.
  • For other countries, it will take 2-5 working days to receive your Bank Transfer payment.

Shipping:

HongKong Post First Class Airmail & Registered Delivery Service
it takes 5 to 21 working days to reach majority of the world.

Regions or CountriesEstimated Delivery Time (Excluding Sat and Sun)
Australia, Canada, Region of Scandinavian, United Kingdom, United States5-14 WORKING DAYS
Other Countries in Europe (except Italy), Asia5-21 WORKING DAYS
Italy, Mexico and Region of South America21-40 WORKING DAYS
Region of Africa and India40-60 WORKING DAYS
Shipping Fee: US $3 each, Combined shipping charge: US $1 per extra.
Tracking Number Service +$2

Express - Depends on The Country via EMS/DHL/FedEx/UPS
takes 2 to 5 working days to worldwide, with Tracking Number

Shipping Fee: US $15 each, Combined shipping charge: US $3 per extra.

Shipping time is greatly affected by factors beyond our control, like weather, post office delay, custom and etc. We couldn’t guarantee a timely delivery but will perform the best on our side.

Customs, Duties and Taxes
You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company.

Insurance
We offer optional insurance which covers you in the unlikely event that your parcel is lost or damaged by the postal services.

Reception
With standard courier practice, you check the contents of the parcel before signing for your goods. If you do not we can’t be held liable for any damage that may have occurred in transit.

Pre-orders
We accept pre-orders of certain products, the whole order with pre-order items will be shipped together by default. Please also be aware the pre-order schedule might change under notification.

Combined shipping
We could help combine shipping of multiple orders, please choose combined shipping method in the latter order and notify us in the comment of the order you want to combine.

Address
We will ship according to the shipping address you provided, please notify us any address change before your order is marked “processing” to avoid parcel loss.

Warranties
We guarantee to replace faulty goods. You agree to pay for the return shipping on exchanges and returns and we will reimburse this cost upon verification of a fault with the product. Product exchange is our normal policy, with refunds in exceptional cases.

Returns
If you are not satisfied for any reason, you may return any unused products for a replacement or refund within 14 days of receipt. Contact Customer Support(sales@bizoner.com) to receive a Return Merchandise Authorization (RMA) number. Please specify whether you want a replacement or refund.


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